Students may grant parents, guardians, sponsors and other entities access to their online account by adding an Authorized User. Adding an Authorized User is the student’s consent that an individual may view their financial account information and make payments on their behalf.
You will find this option under My Account
Authorized User Login
Once your student grants you access to their student account, you may use this page to access their billing statements and activity: Authorized User Login Page
Authorized User Password Reset
If an authorized user account is locked, the user should use the password reset link on the page. If this still does not work, please contact TouchNet Customer Care directly: 1-800-869-8329. Student Accounting does not have access to authorized user information to updated this in the office.