Close Menu



In consideration of the COVID-19 pandemic, the ACaPS office is closed for in-person customer service. Please continue to contact us at for general inquiries. We are planning to reopen the office for the fall 2020 semester. Visit the Fall 2020 Reopening Page for university-wide information. 

HawkCard Requests and Access Requests

Due to the office closure, HawkCard ID production is temporarily unavailable. Authorized individuals will retain access to campus buildings. Additional requests for HawkCard access should be directed to by an administrator of the requested location or the employee's supervisor.

Preferred First Name HawkCard Requests

Under the new Preferred First Name Policy, students who are registered for the Spring 2020 semester will be offered a replacement HawkCard ID free of charge until the end of the calendar year. Since the ACaPS office is closed pending fall 2020 reopening, an announcement will be made at a later date with an invitation and instructions. 

General concerns or questions may be sent to Please allow at least (2) business days for a timely response.