To ensure the best possible service, please select the appropriate University department from the list below:
|Computer & Phone||For problems with phones, data jacks, and University computer systems, please visit the online Technology Assistance Center through logging in to support.iit.edu.|
|Vending Machines||For refunds and problems with the snack and beverage vending machines in your residence hall, please contact Access Card & Parking Services or contact the office at: x7-8968 .|
|Laundry||To report a problem with residence hall and apartment laundry equipment, please contact Access Card & Parking Services or contact the office at: x7-8968.|
|Room Repairs||To report non-emergency general maintenance and repair issues as well as appliance, electrical, custodial clean up, plumbing, or furniture issues in your residence hall room or apartment, please submit an online work order to Residence and Greek Life.
|Emergency Repairs (after hours)||To report an emergency maintenance issue Monday through Friday 8:30am-5 pm, please call Residence and Greek Life at: x7-5075. To report an after-hours, weekend or holiday emergency maintenance issue, please call Public Safety at: x8-6363.|
|Cable TV||To report cable TV issues in your residence hall room or apartment, please submit an online work order to Residence and Greek Life.|
Once your maintenance request is complete, please provide us feedback about your experience. Complete the online Work Order Satisfaction Survey.
Maintenance Request Form
The Residence and Greek Life work order system is checked during normal business hours, Monday through Friday, 8:30 am until 5 pm.
Please report emergency calls outside of these hours (and on weekends and holidays) to Public Safety at 312.808.6300 for an immediate response.