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Damages and Appeals

If you have received or will be receiving a bill that includes a damage charge or cancellation fees from Residence and Greek Life, this information should assist you with that charge.

Appeals for Cancellation Fees

Charges must be appealed within thirty days of the fee assessment. Appeals must be made in writing sent from your Hawk e-mail. If you choose to appeal these charges, please contact the staff member responsible for the billing type:

Contract Cancellation Fees: Director for Occupancy and Technology

You can find this individual at the staff listings page by clicking here.

Appeals for Damage Billing

Charges must be appealed within thirty days of the fee assessment. Appeals must be made in writing sent from your Hawk e-mail. If you choose to appeal these charges, please contact the staff member responsible for the billing type:

Move Out Inspection, Individual Facility Damages, or Facility Inspection Fees: Associate Director of Occupancy and Technology

Community Damage Fees: Director for Residential Education

You can find these individuals at the staff listings page here.

Community Damage Billing

Community Damage Billing fees are assessed by Residence and Greek Life when a responsible party cannot be identified. These charges may include vandalism and/or extra cleaning charges (for example, a broken lounge chair, or garbage bags left in the hallway). After investigating the incident, Residence and Greek Life can either assign responsibility to an individual, hall, or building, or may designate the charge as unassigned if there is no way to assign responsibility and the residents of the building should not be held accountable.

Payment

Payment(s) can be made through the Office of Student Accounting.  For more information on how to make a payment, visit the Office of Student Accounting's website by clicking here

Office of Student Accounting

3424 South State Street
Tech Central, 4th Floor
Chicago, IL 60616

Phone: 312.567.3794

Email: sa@iit.edu